Project Manager, Global Services (Germany)

Overview

The Project Manager is responsible for the management of customer implementation projects, from inception through project closure. They are responsible for driving solution definition, resource allocation, project direction, team building, budget control, non-conformity resolution and overall risk management.

Responsibilities

  • Plan and coordinate projects utilizing project methodologies and related tools to bring projects to successful completion, within scope, on time, and within budget
  • Lead team and client meetings, using engaging, informative presentation methodologies
  • Develop project plans specifying goals, strategy, staffing and scheduling
  • Deliver timely and effective updates to internal and external contacts
  • Take an active role in resolving conflicts and delivering solutions
  • Oversee activities of project personnel to ensure projects progress on schedule
  • Manage client expectations and day-to-day client interactions
  • Create and maintain project documentation
  • Manage and actively participate as a member of the project team to help create a sustainable, viable solution that is tailored to the customer’s requirements and objectives, solution best practices
  • Oversee a positive implementation experience for the customer to ensure customer satisfaction, secure the potential for future software and services revenue

Qualifications

  • Bilingual – English and German.  Must be able to read, write, and speak fluently in both languages.
  • Bachelor’s degree
  • Demonstrated success in managing projects
  • Industry vertical or solution area experience
  • Microsoft Office proficient, including MS Project and Visio
  • Strong written and verbal communication skills
  • Strong interpersonal and presentation skills
  • Highly organized and experienced in multi-tasking
  • Strong learner with an aptitude for technology
  • Strong collaboration skills
  • Strong ability to provide exceptional follow through and be customer service driven
  • up to 50% travel time required
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

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